Shipping Policy

About shipping

How long?
Receiving time = processing time + delivery time.
Processing time: usually 1-3 working days
Type of shipping
After dispatchment, you will be informed the tracking No. in time. You can check the delivery status on Parcel force, USPS etc according to the different countries. All the Products are postage free,  there won’t be any future extra fee: insurance&tax. Just one payment, then please wait for arrival of your purchase.

Transportation tips:
For a smooth delivery, we suggest that you leave the correct email address, delivery address and mobile phone number during the checkout process.
If you have any questions, please contact our customer service department: [email protected]

About Return
We are always proud of our product quality and strict quality control system. In order to give you the greatest peace of mind, we will provide a 15 calendar day return policy after you receive the goods (shown in the delivery information).
If you have any questions about the purchased goods, please contact our customer service department via email within 15 calendar days after receiving the order: [email protected] (this will be displayed in the delivery information). We will do our best to support your request.
1 return process
To ensure a fast and effective warranty process:
Please let us know your order number, describe the product problem and provide a picture to show the problem.
Our customer service department will reply to you within 24 working days and 48 non working days after receiving the email.
Please do not return your product directly to the address on the package you received. The reply address provided by our customer service is only valid! Any return or exchange will only be valid if accepted by our customer service department. Due to the wrong address, you will bear the loss.
If you do not provide sufficient information, we have the right to reject your return request. Thank you for your understanding. We are very grateful for your cooperation.
2 return policy
Please note that all used items are not eligible for return.
Promotional products shall not be exchanged or returned.
3 return package
Please inform return tracking number after return.
Please use the postal service to return the package. Do not choose FedEx or DHL.
If you have any other questions, please feel free to contact our customer service: [email protected]